We are pleased to offer a return policy on unopened hair extensions, closures/frontals, and ready to wear units within TEN (10) DAYS within you receiving your order. Any return request not received within the specific time frame will be disqualified. We find that we have very low return rates and we are proud of the high quality hair extensions that we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn or tampered with. Human hair extensions are considered a hygienic product. Therefore, we do not offer returns or exchanges if the Bev & Co. hair seal on the bundle has been broken or tampered with in any way. The product must be sent back in the original packaging condition(resell-able condition) as it was when shipped from us, meaning it cannot be combed, washed, brushed, cut, worn, colored or altered in any way(Original ties must remain in tact as it was received by the customer).

You will be responsible for paying for your own shipping costs for returning your item. For your protection, we suggest that all returns be sent back to us through a traceable postal carrier with signature. We are not responsible for lost items in transit. Shipping costs are non-refundable.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment,
-please note individual payment methods may take longer to process.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at bevcohair@gmail.com.

Sale items are final sale. Unfortunately sale items cannot be refunded or exchanged. Custom units are final sale and cannot be returned or exchanged. Any products which are custom colored cannot be returned or exchanged.


Ship your return or exchange to:

Bev & Co. Luxury Hair, Inc.
PO. Box 120335, St. Albans, NY. 11412

Please attach the return slip in your package and include the reason for return in the provided form.

LOST/STOLEN PACKAGES
Bev & Co. Luxury Hair is not responsible for lost or stolen packages. If your tracking number indicates that your package has been delivered to your address and you have not received it, you must contact The shipping company directly. Any lost, stolen, or damaged packages must be reported as a claim to the shipping company.

Limitation of Liability 
Bev & Co. Luxury Hair, does not accept liability beyond the remedies set forth herein, including any liability for products not being available after purchase. Bev & Co. Luxury Hair, will not be liable for consequential, special, indirect or punitive damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies both to products and services. Customer agrees that for any liability related to the purchase of products, Bev & Co. Luxury Hair, is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of products under this agreement. Customer agrees that for any liability related to the purchase of services not bundled with products under this agreement, Bev & Co. Luxury Hair LLC is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of services under this agreement.